Privacy Policy

01 Who we are

Tikab is the trade name of Hamidreza Rezaeian, IE, an individual entrepreneur registered in the Republic of Armenia. Tikab is responsible for the personal data described in this policy and processes it in accordance with the Law of the Republic of Armenia on Protection of Personal Data (HO-49-N) and other applicable legislation of the Republic of Armenia.

If you have any question about this policy or how we handle your data, contact us at legal@tikab.net.

02 Personal data we collect

We collect only the data we need to respond to you and to run our business:

• Data you give us: your name, role, company, email address, phone number, the topic you select, and the content of your message when you use our contact form or write to us.
• Recruitment data: your CV and related details if you apply for a role with us.
• Data collected automatically: technical information such as IP address, browser and device type, pages visited, and referring website, collected through essential cookies and basic website analytics.

We do not ask for special categories of personal data, such as health or biometric data. Please do not include such information in your messages.

03 How we use your data

We use personal data only for clear and specific purposes:

• To respond to your enquiry and assess whether we can help, based on your consent given when you contact us.
• To prepare, deliver, and manage engagements, based on the steps needed to enter into or perform a contract with you or your organisation.
• To consider job applications, based on your consent.
• To operate, secure, and improve our website.
• To comply with our legal, tax, and accounting obligations under the laws of the Republic of Armenia.

We do not sell personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects for you.

04 Cookies and analytics

Our website uses essential cookies required for it to function and, where permitted, basic analytics that help us understand how the website is used. We do not use advertising or cross-site tracking cookies.

You can block or delete cookies in your browser settings. Blocking essential cookies may affect how parts of the website work.

05 Sharing your data

We share personal data only when necessary and with appropriate confidentiality commitments:

• Service providers that host our website, email, and analytics, acting on our instructions.
• Professional advisers, such as lawyers and accountants, where required.
• Public authorities, where we are required to do so by the law of the Republic of Armenia.

06 International transfers

We work with clients across GCC, MENA, and CIS, and some of our service providers may process data outside the Republic of Armenia. When personal data is transferred abroad, we do so in line with the requirements of Armenian law, including by relying on your consent where required and on appropriate safeguards with our providers.

07 How long we keep data

We keep personal data only for as long as needed for the purpose it was collected:

• Enquiries: up to 24 months after our last contact, unless an engagement follows.
• Engagement records: for the period required by Armenian tax and accounting law.
• Job applications: up to 12 months, unless you ask us to delete them sooner.

After these periods, data is deleted or anonymised.

08 Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. Access is limited to the people who need it to do their work. No method of transmission over the internet is completely secure, but we work to protect your data at every stage.

09 Your rights

Under the Law of the Republic of Armenia on Protection of Personal Data, you have the right to:

• Know whether we process your personal data and receive information about it.
• Request correction of inaccurate or incomplete data.
• Request blocking or deletion of your data where it is no longer needed or was processed unlawfully.
• Withdraw your consent at any time, without affecting processing carried out before withdrawal.
• Object to the processing of your data.

To exercise any of these rights, write to legal@tikab.net. We will respond within the time limits set by law. If you believe your rights have been violated, you may also lodge a complaint with the Personal Data Protection Agency of the Ministry of Justice of the Republic of Armenia.

10 Children

Our website and services are intended for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18.

11 Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update shown at the top.

12 Contact us

For any question, request, or concern about your personal data, contact us at legal@tikab.net.